Terms of Service

These terms govern your use of this website and your engagement with Samantha Covey LLC for custom bridal and eveningwear services. By using the site or submitting an appointment request, you agree to these terms.

Services

Samantha Covey is a custom bridal and eveningwear atelier based in Philadelphia, Pennsylvania. All garments are made to order. Services are offered by appointment only and are not available for immediate purchase through this website.

Appointment requests

Submitting an appointment request does not guarantee an appointment or a commitment to take on your project. We review each inquiry based on event date, project scope, current availability, and fit with the atelier's focus. We reserve the right to decline any request without obligation.

If we move forward together, the terms of your specific engagement, including timeline, scope, and payment schedule, will be confirmed in writing before work begins.

Deposits and payment

A deposit is required before we reserve atelier time or source materials for your project. The deposit amount and payment schedule are confirmed in your written agreement.

Once work has begun or materials have been ordered on your behalf, the deposit is non-refundable. This reflects the time committed and the costs already incurred. The full terms of your payment schedule will be outlined before any payment is collected.

Cancellations

If you need to cancel after a project has started, please notify us as soon as possible. Depending on how far the work has progressed, we may retain some or all of payments made to cover atelier time, materials, and other costs incurred on your behalf. The specific cancellation terms for your project will be included in your written agreement.

Custom order expectations

Custom garments are built around your measurements and design preferences as they exist at the time of your fittings. Fit is developed collaboratively across one or more fittings included in your project scope. We are not responsible for changes in measurements or circumstances that occur after final fittings are complete.

We do not alter garments we did not make as a standard service. If you have an inquiry about modification work on an existing piece, please email us or write to us so we can assess whether it falls within our scope.

Design and intellectual property

All original designs created by Samantha Covey remain the intellectual property of Samantha Covey LLC. You are welcome to share reference images for inspiration, and we will use those to inform the direction of your garment. We do not reproduce another designer's work exactly and will not accept commissions that require us to do so.

Photography, video, and written content on this website are the property of Samantha Covey LLC or used under license. They may not be reproduced without written permission.

Website use

You agree to use this website for its intended purpose of learning about our services and submitting inquiries. Automated scraping, spam submissions, or any use that interferes with site operation is prohibited.

SMS messaging

If you opt in to receive text messages from Samantha Covey, those messages are also governed by our SMS Terms and Conditions.

Limitation of liability

To the fullest extent permitted by law, Samantha Covey LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this website or our services. Our total liability in connection with any claim is limited to the amount you have paid to us in connection with that specific project.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania. Any disputes will be resolved in the courts of Philadelphia County, Pennsylvania.

Changes to these terms

We may update these terms as our services or circumstances change. The effective date at the top of this page will reflect the most recent revision. Continued use of the site after an update constitutes acceptance of the revised terms.

Portfolio photography

Samantha Covey reserves the right to photograph finished garments for portfolio, promotional, and editorial use. If you would prefer that your garment not be photographed or featured in any capacity, please submit that request in writing before your final fitting and we will honor it.

Contact

Questions about these terms can be directed to us at xoxo@samanthacovey.com, or by mail at 502 W 7th St, Suite 100, Erie, PA 16502.